Event Overview:

Not all of us have had the opportunity to work in a truly positive work environment. A positive work environment is important for the productivity of an organization, but it is also important to us personally. Our emotional and physical health can be improved by working in a positive work environment. We should wake up each morning wanting to go to work - not trying to think of excuses to not go. We want to be proud of where we work and enjoy telling others about where we work. As an employee or a leader within an organization you have a responsibility to create and maintain a positive work environment. Everyone has a responsibility to create and maintain a positive work environment. Even if this is not an organization wide reality you can seek to provide this type of environment for your department/division or those within your sphere of influence. This course will give you tools to be able to create the type of company environment that you crave through building and nurturing effective workplace relationships.

*1 SHRM Credit and 1 HRCI Credit approved*

• What does a positive work environment look like?
• What can YOU do as an employee?  As a leader?
• Team role/responsibility.
• Working cooperatively on a team.
• Managing conflict - with self assessment.
• Importance of empathy.
• Workplace relationship management.
• Meeting management with a breakout exercise to address meeting challenges.

Kyle Ternes has been motivating employees and encouraging exceptional customer service for businesses through training with TrainND Northeast for over 10 years. The Devils Lake, ND native retired from a 27-year career with the North Dakota Highway Patrol (NDHP) in 2018 at the rank of Captain. His experience with management and business started when Kyle attending Lake Region State College and Mayville State College, earning a Bachelor of Science degree in Business Administration with specializations in Marketing and Management. Later, Kyle went on to serve a total of 17 years in various management positions at the command level with the NDHP. The skills he gained serving the NDHP, his passion to help others succeed, strong work ethic, and ability to encourage others is a phenomenal combination - a definite asset to many of TrainND's workforce training programs.

Where:

This meeting is available in-person at the Hope Big Connection Center. Our speaker will be presenting in-person.

Feel free to bring a brown bag lunch or come early to grab lunch from one of the restaurants in the Grand Cities Mall!

11:30am - 12:00pm: Lunch (BYOL) & Networking

12:00pm - 1:00pm: Meeting

Directions: Park on the North side of the Grand Cities Mall in front of Hope (towards the West side of the mall). Enter the Hope main door (the door that is furthest West). The Big Connection Center can be found on the right side of the lobby area.

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