Civility as a Practice - Building the Muscle for the Moments that Matter
Event Overview:
Knowing what to do in a difficult conversation is one thing. Being able to do it when tension is high is another.
Led by Jenn Graham, founder of Inclusivv, this interactive Lunch & Learn turns the tools introduced in Level Up How You Show Up and Level Up Your Conversations into real-world practice. Working together at their chapter tables, participants will tackle common workplace scenarios involving feedback, tension, miscommunication, and conflict—and explore how different responses can either escalate a difficult moment or move it toward greater understanding and accountability.
Using tools such as Nonviolent Communication (NVC), the GRACE model, and Confront with Care, participants will practice applying the frameworks to situations where there may be no perfect response. Table discussions and facilitated debriefs will give participants the opportunity to learn from one another, test different approaches, and consider how they might respond when similar situations arise in their own workplaces.
Because civility isn’t something we simply understand, it’s something we practice. Participants will leave with greater confidence navigating difficult moments with clarity, curiosity, care, and accountability. Each participant will also receive a Civility Practice Guide with the frameworks, prompts, and practical language from the sessions, giving them a resource they can return to as they continue practicing these skills in everyday workplace conversations.
Where:
This meeting is taking place in-person at the Hope Big Connection Center. Our speaker will be presenting virtually but the presentation is interactive and will include a lot of tabletop discussion with others in the room.
Address: 1601 17th Ave. S, Grand Forks
11:30am - 12:00pm: Lunch (BYOL) & Networking
Feel free to bring a brown bag lunch or come early and grab lunch from one of the nearby restaurants!
12:00pm - 1:00pm: Meeting
Directions: Park on the North side of the Grand Cities Mall in front of Hope (towards the West side of the mall). Enter through the Cost Cutters & Shoe Repair shop door since the Hope entrance is currently under construction - go down the mall hallway, take a right and head toward the Hope Church entrance. Take a right when you enter the church and The Big Connection Center can be found on the left side of the lobby area.
Tickets:
Free for GGFHRA members | $15 for non-members
Not a current member? Join today at https://ggfhra.wildapricot.org/join-us
